Ebay does know how to apologize

HA! to my troll who thought they were so splendid for getting my auction improperly pulled on me. I got this email from eBay today:

Hello,
Thank you for taking the time to write eBay with your concerns. I'm happy to help you further. I have reviewed your account history and the action taken with regard tothe auction listing in question. I have determined that your auction was incorrectly ended. I can certainly understand the dissatisfaction and aggravation of having your listing ended and ask that you please accept our apologies for this mistake. I have made an amendment to your account to remove the Search Manipulation violation from your account history. Also, if you're not already aware, your listing fees for the auction(s) that eBay removed have been refunded to your account.Please feel free to relist this item on eBay at your convenience and we are sorry for any inconvenience it might have caused you. It is my pleasure to assist you. Thank you for choosing eBay.

Regards,
Archibald
eBay Community Watch


By the way, who still names their children Archibald? Poor guy!